Refund Policy

Refund & Return Policy

Thank you for shopping with Rooted and Blessed! We appreciate your support of our small business. Please read our refund and return policy carefully before making a purchase.

All Sales Are Final

Due to the nature of our products, many of which are handmade, custom, or fragile, all sales are final. We do not accept returns or offer refunds for:

Change of mind
Incorrect sizing (please refer to Exchange Policy)
Buyer’s remorse

Damaged or Defective Items

We carefully inspect and package every order, however if your item arrives damaged or defective, we’re here to help.

To request a replacement or store credit:

Contact us at cccollections.22@gmail.com within 48 hours of delivery.
Include your order number and clear photos of the item and packaging.
We will review your claim and respond within 2–3 business days.

If approved, we will either replace the item (if available) or issue store credit for a future purchase.

Exceptions

We reserve the right to deny refund or replacement requests if:

Damage occurs after delivery
Claims are submitted after the 48-hour window
Items were clearly marked as final sale or clearance
EXCHANGE POLICY-We thrive at being understanding and forgiving, sometimes either the item is defective or is the wrong size when being gifted, things happen and we want to aid in the best way possible to create a satisfied transaction. Reach out within the 48-hour window with help consisting of items purchased.

Hygiene Notice (for Clothing & Accessories)

Due to hygiene and safety reasons, returns on worn clothing, earrings, or personal accessories are not accepted under any circumstances.

Questions?

We’re a small business doing our best to serve you with love and intention. If you have any questions about your order or this policy, please reach out:

📧 Email: cccollections.22@gmail.com